e-Core IT Solutions
Atlassian Platinum Enterprise Solution Partner

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Free Jira Training – Webinar

Want to learn Jira Service Desk for your organization? E-core, an Atlassian Platinum Solution Partner for Enterprise, offers free Jira Training in our webinar video, a $500 value. Fill out the form at right to access the free training video.

 

 

Who is e-Core?

E-Core helps fast-growing companies better serve their employees and customers with customer-grade solutions that are easy to adopt and drive a high ROI. Our Atlassian Practice Area allows you to standardize on Atlassian tools, or integrate them into a complete, scalable solution toolset through services in licensing, deployment, maintenance, and training.

Access the Jira Training Webinar (90 mins runtime)

Work with a Platinum Enterprise Partner to leverage the power of your Atlassian tools.

e-Core's team of certified local US consultants has been delivering Atlassian services since 2008, placing an emphasis on driving results and customer satisfaction.

ITSM

Adopt the best practices to improve efficiency and scale your service teams.

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Implementation

Consolidate, migrate, install, configure and enhance your Atlassian tools.

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Maintenance

Leverage cost-effective Atlassian support, administration and managed hosting services.

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Training

Improve your team skills to maximize Atlassian adoption success and ROI.

Increase Productivity

Licenses

Make the right choices selecting and managing your Atlassian tools and Marketplace apps.

Manage Your Licenses
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Learn the ins and outs of Jira Service Desk, from implementation to customer satisfaction.

As a Platinum Atlassian Solution Partner, e-Core will walk you through implementation and setup.

In this webinar, we help you understand best practices for Jira Service Desk by featuring a hypothetical company facing process challenges. We walk through a step-by-step setup to fill their needs for a complete service test solution.
 
As part of the free Jira training in this 90-minute video, we will cover:
  • Looking at request types coming from customers via email or within the customer portal
  • Adding agents and customers to the Service Desk instance
  • Analyzing general portal settings for personalization and branding
  • Configuring email requests directly to the Service Desk
  • Adding automatic customer notifications and satisfaction surveys
  • And more!
 

Get the Video Content

Fill out the form above to watch the free Jira Service Desk training from e-Core.